Privacy Policy for Khayat

Last Updated: July 26, 2024

Welcome to Khayat, a product of Bytewises. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices concerning the collection, use, protection, and disclosure of your data when you use our Khayat app. By using Khayat, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect and process different types of information depending on your user category:

• For Customers:
  • Phone number
• For Shops and Employees:
  • Phone number
  • Email address
  • Location information

We collect this information when you create an account, use our services, or interact with our app.

2. Use of Information

We use the collected information for the following purposes:

• To provide and maintain our service
• To notify you about changes to our service
• To allow you to participate in interactive features of our app
• To provide customer support
• To gather analysis or valuable information so that we can improve our service
• To monitor the usage of our service
• To detect, prevent and address technical issues
• To fulfill any other purpose for which you provide it

3. Data Processing and Storage

All data collected through Khayat is processed and stored securely. We use industry-standard encryption protocols and follow best practices to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

4. Sharing of Information

We do not sell, trade, or rent users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

5. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you enter, submit, or access your personal information. These include:

• Use of HTTPS protocols for all data transmission
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Strict access controls and authentication mechanisms

6. Cookies and Tracking

Our app does not use cookies or similar tracking technologies. We respect your privacy and aim to provide our services without unnecessary tracking.

7. User Rights and Control

You have the right to:

• Access your personal data
• Correct any inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing your personal data
• Request transfer of your personal data
• Withdraw consent at any time

You can exercise these rights through the in-app settings or by contacting us directly.

8. Children's Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

9. Data Breach Procedures

In the event of a data breach, we will:

1. Notify affected users via email and/or in-app notification within 72 hours of becoming aware of the breach
2. Provide information on the nature of the breach
3. Offer guidance on steps users can take to protect their information
4. Conduct a thorough investigation and implement measures to prevent future occurrences

10. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

11. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

12. Compliance with Laws

This Privacy Policy is governed by and complies with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), where applicable.

13. International Data Transfers

Your information, including personal data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email: info@bytewises.com

Bytewises